Refund policy

Returns & Refunds

If you change your mind about your purchase, you can cancel your order within 14 days of receiving your goods.

To request a return, please contact us within 14 days of receiving your order. Returned items should be unused and in their original condition and packaging.

Return postage for change-of-mind returns is the responsibility of the customer.

Once we receive the returned item, we will process your refund using the original payment method. Refunds will be made within the timescales required by UK consumer law.

If an item arrives faulty, damaged or incorrect, please contact us as soon as possible. We will provide an appropriate remedy in accordance with your statutory consumer rights, which may include a repair, replacement or refund.

Nothing in this policy affects your statutory rights as a consumer.

To request a return or report an issue with an order, please contact us through the Contact page.